Refund Policy
Last updated: May 13, 2026
14-Day Money-Back Guarantee
We're confident you'll love LetLMS! If you're not completely satisfied, we offer a full refund within 14 days of your purchase - no questions asked.
1. Our Commitment
At GoGoSoon Private Limited, we stand behind LetLMS and want you to be completely satisfied with your purchase. Our straightforward refund policy ensures you can try our platform risk-free.
2. How to Request a Refund
- Email hi@letlms.com with your account email and order ID.
- You'll receive confirmation within 24 hours.
- Refunds are processed by our merchant of record, Paddle, and returned to the original payment method within 3–5 business days.
After 14 Days
- You can cancel your subscription at any time from your account; cancellation stops future renewals.
- Charges older than 14 days are not refunded.
- One-time AI credit top-ups are refundable within 14 days only if no credits from that top-up have been consumed.
3. The Only Question We Ask
Help Us Improve
While we don't ask questions about your refund decision, we'd love to know:
"How can we improve LetLMS?"
Your feedback helps us build a better product for everyone. This is completely optional, and your refund will be processed regardless of whether you provide feedback.
4. Alternative Support
Before requesting a refund, consider reaching out to our support team. We're often able to resolve issues quickly and help you get the most out of LetLMS.
Support Email: hi@letlms.com
Response Time: Within 24 hours
5. Contact Information
For refund requests or questions about this policy:
GoGoSoon Private Limited
General Support: hi@letlms.com
Website: https://letlms.com